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EGLINTON 416-481-9131 DANFORTH 416-461-0831 EMERGENCY 416-716-0476

– I really do not like visiting the dentist. Is there anything you can do to help me relax?
We offer oral sedation and nitrous oxide (also called laughing gas) to make your visit more comfortable. We also offer many treatments by use of a painless laser, so there is minimal discomfort to you.

– Service fees
All service fees are based on the current Ontario Dental Association fee guide. Payment for treatment is requested upon completion of each appointment.

– Which insurance plans do you accept?
We know deciphering your insurance benefits can be confusing. We accept all insurance plans and are happy to help you with any insurance concerns you may have.

– What different payment options do you provide?
We accept cash, debit, cheque and credit cards such as Master Card and Visa. Any amount not covered by your insurance is your responsibility.

– At what age should my children first see a dentist?
We suggest children should first visit the dentist after their third birthday. At this time, we will perform a visual exam to see how their teeth are doing. When your child is older, we will perform a more comprehensive exam.

– Do you accept referrals?
Yes. We always welcome new patients to our office.
All service fees are based on the current Ontario Dental Association fee guide. Payment for treatment is requested upon completion of each appointment.

– Payment methods
For your convenience we accept a variety of payment methods, including group Dental insurance, Visa, MasterCard, American Express, Interact/Debit and personal cheques. If other financial arrangements are required, they can be discussed privately with Dr. Orzech or The Office Administrator directly.

– Insurance
We are familiar with most forms of group dental insurance. To expedite your claim, we can assist you in completing your forms and are equipped with an Electronic Data Interface System, to ensure your claims are submitted and processed electronically and efficiently. For prompt reimbursement please provide us with accurate and up-to-date insurance information upon check-in.

– Appointment Policy
Our office operates on a system of scheduled appointments. We will contact you 24 hours prior to your appointment. Your co-operation to arrive on time is requested and in consideration we will make every effort to maintain our appointment schedule. We do require 48 hours notice for an appointment cancellation, and please be advised a fee may be assessed if an appointment is not honoured.

– Privacy Policy
An important principle in providing a high standard of dental care understands the importance of protecting our patient’s personal information. We respect the privacy of all our patients and are committed to disclosing information in a responsible and professional manner. All contact and personal information gathered is for internal purposes only and will not be sold or shared with any third party without prior notice or consent of you, the patient. We comply with the federal privacy legislation, the Privacy Information and Protection and Electronic Documents Act (PIPEDA).

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